Frequently Asked Questions

Check most frequently asked questions here.
If you still need help then please contact us at SUPPORT@OHIJOY.COM.

Installation

A:  To power our low-voltage Fireflies Sway Lights, one must purchase a separate 12V AC UL listed outdoor landscape lighting transformer/12-volt power supply. There are several available for purchase in the market, please search online or in other retail stores. As a reference, we like to use 4 Watts per firefly unit (low voltage cluster unit) as a baseline for determining the power supply needed.

Connect the 2 Fireflies Sway Lights to the power supply in a fashion to meet your specific requirements.

Should you need further detail or assistance, please feel free to reach out to our technical team by email at support@ohijoy.com so that we have the opportunity to best answer your specific question(s).

Product

A: Fireflies Sway Lights have been designed and manufactured to work reliably in most all climates year round and are IP65 waterproof listed. Please use your best judgment when installing your lights outside, consider fully the seasons in your location. Particularly in harsh winter climates, it's recommended that the 'Fireflies' be brought indoors. Common sense in your specific climate will insure your 'Fireflies' last for many years of enjoyment.

 

Support

A: Should you have additional questions, please feel free to reach out to us directly by email at support@ohijoy.com.

Uncategorized

OHIJOY® Lighting is the leading factory-direct manufacturer of professional quality lighting products. Through its website, www.ohijoy.com, consumers can purchase exceptional quality for remarkably low prices.What